If you simply need to re-order a missing or broken part please contact a member of our friendly Customer Support team.
Terms of Sale
Click here to view Jiraffe conditions of sale.
Product Returns Information
Our returns address is: Freepost, JIRAFFE click here to view Jiraffe’s returns form. (Freepost is not available in the Republic of Ireland)
Jiraffe Product Log Book
You can download a copy of the Jiraffe Product Log Book here.
Jiraffe At Your Service Brochure
You can download a copy of our At Your Service brochure, all about the support and services we offer, here.
When you buy the equipment that is right for you, it can make a real difference to your quality of life, giving you the freedom and independence. Whatever you need, click here to download BHTA’s guide designed to help you make that right choice.
All products in the Jiraffe range are covered by our Jiraffe 2 year Warranty. This covers products from Jenx, Rifton and Vettel and other brands. Download a copy of our warranty here: Two Year Warranty