Jiraffe to continue ‘vital’ adaptive services following success during lockdown

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We’re extremely proud to confirm that adapted online services which we launched during lockdown are set to continue after coming to the aid of hundreds of children and their families during the pandemic.

Jiraffe’s Knowledge and Know How team was launched during the initial coronavirus lockdown in the UK as part of our ‘here to help’ initiative, after the scheme initially led to reduced lead times and enhanced flexibility of service.

The scheme enabled us to continue supporting the needs of vulnerable children across the UK during lockdown, providing vital access to life-changing – and sometimes life-saving – postural support equipment and advice for hundreds of families who would otherwise have gone without.

Jiraffe’s adapted services are to continue, supporting children most in need of postural support through a dedicated online specialist – our Product Advisor Louise Jenkins – giving fast access to efficient equipment set-up and postural reviews.

This service will increase the availability of direct support for clinicians, parents and carers, and will improve the speed and efficiency of problem solving, training and equipment demonstrations. Please click here for further information or the button at the bottom of the page to book an appointment.

The online offer will work alongside another initiative we launched during lockdown – the Emergency Posture Provision (EPP) scheme. EPP provides fast, easy and low-cost access to vital postural support equipment for children, and came to the aid of hundreds of people UK-wide during the initial peak of the coronavirus pandemic in the UK.

In addition, following the closure of schools in March, our fantastic team also hand-delivered postural support equipment free of charge, nationwide to children and families who would ordinarily have accessed this in school.

Holly Jenkins, Jiraffe Director, said: “During lockdown we’ve managed to support more children and families than ever by being flexible and proactive in the services we provide.

“While face-to-face interaction with members of our team will remain a key part of our offer, the expansion into online support will enable us to continue helping more children, families and therapists than ever before.

“Our new comprehensive offering gives us increased flexibility, enabling us to continue to provide, with ease, vital support to families in areas going in local lockdown, where access to essential postural support equipment and advice continues to be difficult.

“We look forward to growing Louise’s role with us and to continuing supporting some of the most vulnerable members of society at such a crucial time.”

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