Got a question? Take a look at some FAQ’s

Jiraffe Illustarions-8


Here at Jiraffe we’re always aiming to provide you with all the information you require, whether it’s about where a product is made, whether it can be re-issued or repaired, or how many colours we do.

We aim to build up a library of information in this section of Frequently Asked Questions on all sorts of subjects, but if we haven’t got the answer you’re looking for here at the moment, then please get in touch with us, we’re always happy to help!

FAQs: on the Re-issue and Repair of Jenx Products

FAQs: on the Pacer Gait Trainer and other Rifton Products.

Why choose Jiraffe

Hello. We are Jiraffe. Read all about us, our mission in life and why we do what we do here.

How to buy

There are various ways to buy from the Jiraffe range, depending on the type of product. Find out how to buy our products here

Get in touch

We’re always looking for enthusiastic children, young people, therapists and parents to tell us what they want and how we can improve. Why not send us your story, thoughts, ideas ? Just email us at