Jiraffe are here to help!


Over the last few weeks, the Jiraffe team have been working tirelessly to find new ways of working to ensure children and adults across the UK can continue to access vital support equipment. Below you’ll find the new services and changes to practice, so you can see how we are here to help.

Equipment Transfers 

Many of the children we support access the majority of their postural management equipment at school and have limited access to equipment at home. In order to try and support a full postural care plan, we are offering to pick up and deliver any piece of Jiraffe equipment that an individual child needs, wherever it needs to go, for the period which schools are closed. To access this FREE service, contact your local Product Advisor.

Emergency Posture Provision 

We have a large range of equipment you’re able to access as part of the scheme, including Seating, Standing, Sleeping and Mobility equipment. With products suitable for children from 4 months through to adults, we’re sure we’ll be able to provide you access to equipment which suits your needs from as little as £168*. Please note: Emergency Posture Provision is only available in England, Scotland and Wales. Click here to find out more. 


Extended Quote Validity and Returns Period 

We understand that procurement processes are currently taking longer than usual, which is why we have temporarily amended our policies to help provide access to essential equipment for our users.

Extended Quote Validity – all quotes created between February 1st 2020 – July 31st 2020 will be valid for 90 days (usually 60 days).

Extended Returns Policy – our Returns Policy will be extended to 60 days (usually 28 days) for orders placed between February 1st 2020 – July 31st 2020. Please note our Returns Policy Terms and Conditions still apply.


Supporting ‘Safe Space Clinics’ 

When the team from Pavilion House in Cheshire got in touch to discuss an idea for a new clinic we were only too happy to help! Find out how we supported the team, and the steps required to run a ‘safe space clinic’ by clicking here.

Have a question for the team or would like to book an appointment? Contact us here! 


Why choose Jiraffe

Hello. We are Jiraffe. Read all about us, our mission in life and why we do what we do here.

How to buy

There are various ways to buy from the Jiraffe range, depending on the type of product. Find out how to buy our products here

Get in touch

We’re always looking for enthusiastic children, young people, therapists and parents to tell us what they want and how we can improve. Why not send us your story, thoughts, ideas ? Just email us at yourstory@jiraffe.org.uk.